In this episode of Rick’s Room, Rick Grant sits down with longtime mortgage and servicing industry veterans Mike Harris and Barry Owens for a wide-ranging, unscripted conversation about the state of housing, mortgage servicing, and where real stress may emerge next in the U.S. market.
We have long known that technology, in and of itself, cannot be a solution for business problems. The disconnect that can render even the most innovative technology useless is the adoption problem.
In this episode of Rick’s Room, Rick Grant reconnects with longtime friend and industry leader Michael Harris to go beyond the philosophical and get practical about vision-driven leadership. Michael reflects on how successful leaders don’t just talk about culture—they build it from the inside out. Together, Rick and Mike explore: Mike shares his approach to…
Michael Harris talks about how Six Sigma tools he has been using for years are finding new uses in a wide range of industries.
